Terms & Privacy Policy

Your privacy and our terms of service.

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Privacy Policy

1. Information Collection

We collect information that you voluntarily provide to us when placing an order. This includes your name, delivery address, phone number, and email address. We do not store sensitive payment information (such as full credit card numbers) on our servers; online payments are handled securely via Zelle or third-party payment processors if applicable.

2. How We Use Your Data

We use your personal data solely for the purposes of:

  • Processing and confirming your grocery orders.
  • Contacting you regarding delivery status or order issues.
  • Facilitating the delivery of your items to your doorstep.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is completely secure. We cannot guarantee the absolute security of your data and we are not liable for any unauthorized access, hacking, data loss, or other breaches of security.

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Terms of Use

1. Acceptance of Terms

By accessing and using the New Taradin Supermarket website and online ordering service, you accept and agree to be bound by the terms and provision of this agreement.

2. Pricing and Availability

We strive to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Product availability is subject to change without notice. In the event an ordered item is out of stock, we may contact you to offer a substitute or a refund for that item.

3. Returns & Refunds

Please refer to our FAQ page regarding returns. Generally, if an item does not meet quality standards, it may be returned to the store with a valid receipt. Perishable items should be returned within 24 hours of purchase/delivery.

We reserve all rights to deny any returns, refunds, or exchanges depending on the circumstances, condition of the item, or lack of proof of purchase.

4. Limitation of Liability

New Taradin Supermarket shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

5. Intellectual Property & Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of New Taradin Supermarket and is protected by applicable copyright laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited and may be punishable by law. We reserve the right to pursue legal action to the fullest extent of the law against any parties found violating these terms or infringing upon our intellectual property rights.

Questions?

If you have any questions about these Terms or our Privacy Policy, please contact us.